At Dank of America, we’re committed to providing the highest-quality products and customer experience. Due to federal and state compliance laws surrounding hemp-derived cannabis products, please review the following policy carefully:
All Sales Are Final
Due to the nature of our THCa and hemp-derived products, we do not accept returns or offer refunds once your order has been processed and shipped.
Damaged, Incorrect, or Incomplete Orders
If your order arrives damaged, defective, or incorrect, please email us at maxwellmasi07@gmail.com within 7 days of delivery with:
- Your order number
- Photos clearly showing the issue
Once approved, we’ll offer one of the following:
- A replacement of the same item
- An exchange for a similar product (if original is out of stock)
- A store credit toward a future purchase
Important Notes
- We do not offer exchanges or refunds based on flavor, effect, or personal preference.
- Claims submitted after 7 days may not be accepted.
- Delux Leaf reserves the right to deny any claim we determine to be fraudulent or abusive.
If you have any questions, contact our support team at maxwellmasi07@gmail.com — we’re here to help.